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Why there is no Audio?

Answer: check below the large video slot on the left top corner of our studio and make sure the volume bar next to the speaker icon is pulled out at least half way.  Also check to make sure the studio isn't muted by clicking on the round black button left of the jumping sound bars.  Finally refresh your browser.  Our flash technology works best with Firefox.

Why can't I chat or turn on my Cam?

Answer: you must be logged into our server to chat or to turn on your cam.  In the bottom of the chat box "Click here to login...", chat login box will appear, create a user name, create a password, click "Create Account"

I have registered but my Cam still doesn't turn on?

Answer: you can only have one cam running on your computer at any one time, turn off all other applications that could be using your cam.

Why is my Cam frozen?

Answer: because you are using Internet Explorer or you had a temporay Internet outage and you are no longer logged in

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